Hotels, Restaurants, Cafe & Hospitality

Smart Guest Internet Management for Hotels, Restaurants and Hospitality

For hotels, resorts, motels, guesthouses, restaurants and hospitality businesses, providing Internet access is no longer simply about offering free Wi-Fi. Guest experience, identity verification, access control, session management and Internet logging should work together as part of a unified system.

IDNet solutions developed by M&L Technology combine guest hotspot management, RADIUS, PMS integration and Internet logging capabilities in a centrally managed platform.

Let Guests Sign In Once and Stay Connected

Guests can be authenticated using information such as national ID, passport details, birth date, mobile phone number, room number, PIN code or other business-defined fields.

After the initial authentication, devices can be remembered according to the configured workflow, helping provide a smoother guest experience throughout the stay without repeatedly requesting login credentials.

Automatically Create Internet Access Through PMS Integration

IDNet can retrieve guest information from hotel management systems and use that information to automate hotspot access.

Integration scenarios are available for systems including Elektra, Elektra Web, Livingsoft, Amonra, Hotech Web, Atoz WEB, Akınsoft, Opera, Mod, Sentez, Sistem Hotel, Rmos, Europroptel, Butiksoft, Odeon, Sedna, Athena and Sispar. Data can also be integrated through SQL Views, XML, JSON, Excel, CSV and APIs.

Check In and Get Internet Access Automatically

When a guest checks in, PMS information can be synchronized with IDNet so Internet access is prepared without requiring reception staff to manually create a separate hotspot account.

Automatically Terminate Access After Check-Out

Internet access can expire according to check-out information or remain available for an additional period configured by the property.

For example, a guest waiting for transportation after check-out can continue using the Internet for several additional hours before access is automatically terminated.

Manage Hotel and Restaurant Guest Networks Together

Hotels often include restaurants, cafés, spas, event spaces or other facilities serving non-resident visitors. IDNet can support PMS-based access for hotel guests while allowing restaurant and visitor users to register through self-service, phone, PIN or SMS-based workflows.

Self-Service Wi-Fi Registration for Restaurants and Cafés

Restaurant and café guests can register without requesting a shared Wi-Fi password from staff. Registration pages can use phone numbers, SMS verification, identity information or PIN-based access and can be customized with the property's branding and terms of use.

Replace Shared Wi-Fi Passwords with Individual Access

Individual hotspot authentication helps reduce uncontrolled password sharing and allows access to expire automatically when the user's permitted period ends.

Internet Logging for 5651 Requirements

IDNET Radius Manager provides infrastructure for storing authentication, RADIUS Accounting, NAS, IP, MAC address and session start and end information. Syslog data from compatible network devices can also be collected centrally.

Technical and legal requirements under Turkish Law No. 5651 may vary depending on the business activity, network architecture and current regulations, so final deployment should be evaluated together with appropriate legal and information-security requirements.

Centralized RADIUS Management

IDNET Radius Manager can manage authentication, authorization and accounting for hotspot users. User validity, profile and access policies can be checked when a connection request is received.

Once connected, session start time, end time, duration, IP address, MAC address, network device and traffic usage can be monitored through RADIUS Accounting.

Different Policies for Guests, Staff and Management

Separate profiles can be created for guests, employees, managers, event attendees, long-stay guests and restaurant visitors. Profiles can define download and upload speeds, traffic quotas, session duration, concurrent device limits and account validity.

Control Guest Bandwidth

Profile-based network policies can help prevent a small number of users from consuming excessive bandwidth during busy periods and degrading the experience of other guests.

Control Concurrent Devices

Administrators can define how many devices are allowed to use the same account simultaneously, reducing account sharing while still allowing flexible multi-device profiles for rooms or families.

MikroTik Hotspot Integration

IDNet integrates with MikroTik hotspot environments and can centrally manage authentication and access policies across multiple MikroTik routers or hotspot locations.

Integrate with UniFi Without Replacing Existing Infrastructure

Properties using UniFi Access Points can integrate guest authentication workflows while retaining their existing firewall architecture.

Ruijie Cloud and Grandstream Support

IDNet can also support guest Internet scenarios built on Ruijie Cloud and Grandstream access-point infrastructures, helping businesses preserve existing network investments.

Manage Multiple Hotels and Locations Centrally

Hotel groups, restaurant chains and multi-location businesses can centrally define network devices, users and access policies across multiple facilities.

Automate the User Lifecycle

User creation, activation, expiration and scheduled deactivation can be automated, reducing the operational burden on reception and IT teams in high-occupancy properties.

Manage Active Sessions

Active sessions can be viewed and disconnected centrally. Access can also be terminated when a user's time or quota expires.

Guest Internet Reports

• Active Internet users
• Daily and monthly user counts
• Hotel guest and visitor connection reports
• Session start and end times
• Total connection duration
• IP and MAC address records
• Router and NAS information
• Traffic usage by user
• Peak usage periods
• Usage statistics by hotel or branch
• Successful and failed authentication attempts
• Active and expired accounts
• Syslog and network event history

Improve Security Without Making Wi-Fi Difficult to Use

A secure hotspot should not force guests through complicated login processes every time they connect. IDNet is designed to manage identity, logging and network policies in the background while keeping the guest experience as simple as possible.

Run Within Your Local Infrastructure

IDNet can operate within the property's local infrastructure, allowing businesses to maintain greater control over guest information, PMS integrations and network management without requiring every process to depend on a third-party cloud platform.

Integrate Without Disrupting the PMS Database

In suitable integration scenarios, IDNet can read the required information from the hotel system and synchronize it into its own independent database, helping separate guest Internet operations from the core PMS database.

More Than a Captive Portal

IDNet goes beyond displaying a Wi-Fi login page. PMS integration, user authentication, RADIUS policies, hotspot access, session accounting, logging and reporting can all be managed as part of the same infrastructure.

Let guests connect easily while the system handles authentication, access duration, required records and network policies automatically in the background.

Hospitality Use Cases

• Hotel and resort guest Wi-Fi
• Motel and guesthouse hotspot systems
• Serviced apartments and long-stay properties
• Restaurant, café and bar guest Internet
• Meeting and conference areas
• SPA and common-area Wi-Fi
• Employee network access
• Multi-hotel and branch management
• PMS-integrated automatic hotspot user management
• Internet logging for 5651-related requirements
• MikroTik RADIUS and Hotspot management
• UniFi, Ruijie Cloud and Grandstream guest networks

With M&L Technology, transform guest Internet from a shared Wi-Fi password into an integrated, centrally managed and reportable part of your hospitality operation.